Your lighting must be good in order to prevent any glare, don't use your device's flash. Your full POA must be in the shot making sure that all edges and corners of the document are shown.ĥ. Make sure that details on your document (i.e name, address and issue date) are legible.Ĥ. For non-UK customers, your documents must be issued within the past 6 months.ģ. Your POA must be issued within the past 3 months (for UK customers only).Ģ. Tips on getting it right on the first try:ġ.
In most cases, we try to complete this process in the background - however, we may need to ask customers for documents.Ī: There are 2 ways of sending your verification documents safely and securely. To comply with our regulatory requirements, it's important to ensure we complete this process. Q: Why do I need to verify my account after registration?Ī: Whenever a customer creates an account, we need to take reasonable steps to confirm you are who you say you are and you're over the age of 18. Why do you need me to send more documents? Can I deposit or place bets before you verify my account?.Why do I need to verify my account after registration?.Our customers can safely bet with us at William Hill by undergoing our Verification and Know Your Customer processes.
Looking to skip a step? Send your valid documents via Live Chat now and have these verified in real time!
